When selecting a retirement and aged care facility maintenance provider, there are certain criteria a company should meet. With the help of the right company, you'll be able to complete all aged care facility and retirement village maintenance tasks on time, stay within your budget, and minimise the potential disruption to residents and staff.
If you believe you've found the right maintenance provider for your facilities, the following are five signs you've made the correct choice.
1. They have plenty of experience
One of the most important aspects of a good retirement village and aged care facility maintenance provider is experience. If you're not working with a company that has ample experience backing them, they may not be as reliable as they promise they are. Try to find a company with trade-qualified management staff with over a decade of experience.
A company with ample longevity indicates that they're working with an experienced team and provide high-quality work.
2. They're backed by certifications and qualifications
Every individual on a maintenance team should have plenty of qualifications. Additionally, they should be registered and police-checked with the Queensland Building and Construction Commission, among other relevant bodies. The company should also have full insurance coverage. The policies should cover a variety of aspects, including public liability, construction risk insurance, and employee risk insurance. Sufficient certifications and qualifications will reassure you that the company knows the industry. You'll also know that they provide services that meet the highest industry standards.
3. Past clients have left glowing testimonials
Client testimonials should also show that the company is dependable and delivers high-quality work on time. Be sure to look at multiple platforms for client reviews and testimonials. This will give you a clear idea of the company's reputation.
In addition, ask prospective companies about other facilities they've maintained. Whether you require retirement village or nursing home maintenance services, make sure the company has experience with your specific type of property. You can then request a referral from a property manager for another previously maintained facility.
4. They approach work the right way
Don't hesitate to ask about the company's approach to aged care facility or retirement village maintenance. If you can, try to inspect sites they've worked on in the past to gauge the quality of work. A good maintenance company will pay close attention to detail and only use the best available materials, all of which should be backed by guarantees. A company that takes the right approach will further save you time and money while maximising the longevity of your facilities.
5. They can take on a variety of challenging tasks
Retirement villages and aged care facilities often face a variety of maintenance challenges. This is why you should work with a company that's capable of and willing to handle them. A company's willingness to tackle difficult tasks displays a level of expertise and trust in their employees that likely makes them the right choice. For example, at First Response, we're eager to take on tasks and projects that wind up on other companies' exclusion lists. In turn, you can count on us to step up to the task whenever you need us, regardless of what it entails.
Read more about our retirement home and aged care facility maintenance programs here.
Choose the right company for the best retirement and aged care facility maintenance results
If you find a company that fulfils all of these requirements, you'll benefit from consistently reliable retirement and aged care facility maintenance services. Regardless of what your facilities need, a good company will work to understand them and meet them with top-tier service.
To learn more about what First Response can do for your facilities, book a free site assessment today. We'll determine how best to approach your property's maintenance.