One of our clients, a strata complex, needed some work on their balcony. The issue with their existing balcony involved wood rot, where the structural timber supporting the balcony was entirely rotted out and required quick repairs. With the help of our expertise, our client was able to get reliable timber structural support to secure their balcony properly.
The challenge
The client required efficient repairs for a balcony on the property. The First Response team has seen many instances of moisture damage leading to rotting structural timber under balcony decks. There are a couple of potential reasons for this: there is often either no waterproofing or waterproof sealant that was poorly applied. These issues can easily cause rotting structural timber.
Our solution
With an understanding of the client's specific needs, we provided them with a quote within 24 hours. We also got to work on the balcony repair project within two days upon first visiting the site, thanks to the fast approval of the complex's owners. During this project, we redesigned the balcony support's structural timber products using stable moisture-resistant hardwood.
We were unable to source tiles that matched the existing models, but we found an effective workaround. Instead, we used hardwood timber to build the landing that works with the timber stair treads without standing out. Taking these measures during the balcony repairs helped save the body corporate even more money on the project, keeping them within their allotted budget.
The result was a fully functional and safe balcony that would no longer endure any wood rot. The replacement timber was resistant to moisture and provided ample support. At First Response, we love to find the best solutions at the best price for our clients.
Reliable maintenance services from First Response
Whether you need to complete balcony repair or another type of maintenance project, the professionals at First Response are here to help with some of the best services available. Discover how we can solve your unique problem with an effective solution through our team of qualified experts. We have all the equipment, expertise, and staff you need to give you the best results with each solution. We have also provided maintenance services for a wide range of facilities, including:
- Schools
- Strata complexes
- Hospitals and other healthcare facilities
- Retail and commercial locations
- Aged care and retirement facilities
We'll work with you to find out what you need and then develop the solution that's right for you. Contact us today for more information, or head over to our solutions page to learn more about our capabilities.